Returns & Refund Policy

 

RETURN/REFUND POLICY

All items purchased are considered final sale including sale items. At this time we are unable to offer returns, exchanges, or refunds for these purchases. If an error has been made in regards to your order we will do our best to correct it. 

DEFECTIVE / WRONG PRODUCT

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please email us at info@nileray.com and include your name and order number, photo of the defect and please detail out your concerns and we will work to make it right. 

COLOR DISCLAIMER

Due to variation in monitor settings, Nile Ray. We make no guarantees regarding color matches of product.